The administration of TIA runs on the basis of business workflow. Every student is treated as a customer, Business Metrics are collected automatically for the improvement purpose. A Business Metric is a quantifiable measure that is used to track and assess the status of a specific business process. It’s important to note that business metrics should be employed to address key audiences surrounding a business, such as students, parents, vendors and different types of employees, such as HOD,Asst. Professors and Technical Assistants etc. Every area of business has specific performance metrics that is always monitored . Techno India Agartala runs like a business oriented performance based corporate house rather than a typical college. That makes it different than others.